KISA Devices are made for people with low or reduced vision; simple to use with vivid colours, tactile buttons, and Braille support.
KISA adapts to your vision needs, whether you have low vision or no vision
Over 575,000 Australians are visually impaired, with over 66,000 considered totally blind. Research shows there is a direct link between vision impairment and depression. This problem worsened during the pandemic. It’s important to help blind and visually impaired people stay connected with family, friends, carers and healthcare professionals to ensure health and safety.
KISA Emergency Devices can be customised to include braille or large, tactile buttons making them easy to use. With optional features like KISA Reminders and KISA Shield, our phones help blind and visually impaired people stay connected and independent.
KISA Emergency Devices Keep Your Loved Ones Healthy, Safe & Connected
The KISA NDIS Package offers support for individuals with physical and intellectual disabilities.
KISA offers two life-saving products to cater to the different needs of Australians: the Personal Alarm and the Emergency Communication Device.
The KISA Emergency Communication Device can reach one person quickly in an emergency situations.
The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the press of a button.
The KISA Emergency Communication Device is designed to help individuals who struggle to use other more complicated devices.
Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.
Included with Your Emergency Communication Device
GPS Tracking
KISA Emergency Devices feature built-in GPS tracking which means that you always know where your loved ones are, especially if they are at risk of wandering or getting lost.
Low Battery Warning
An SMS can be sent to a nominated family member indicating that the KISA device battery is low. This eliminates the stress of the end user having to worry about when to charge the KISA device.
SOS GPS Position SMS
As part of the SOS SMS service, KISA devices can include an embedded link to the GPS position when an SOS function has been activated.
Unlimited Ability to reach out
KISA enables your loved ones to communicate with you or emergency services when they need help, providing security and comfort.
KISA’s ongoing support, during business hours
You get to talk to real people who understand your needs and can solve your problems quickly.
Remote Volume Control
Remote Volume Control are designed to help carers and family members assist their loved ones with hearing loss. You can use My KISA portal and My KISA App to change the volume of your KISA Device.
Bluetooth Compatible
KISA is designed to be Bluetooth compatible, It connects to your Bluetooth hearing aids, making you hear better and easier.
Also Included with the KISA Emergency Device
Up to 10 contacts
Large tactile buttons
Charging cradle
12 month warranty
Emergency medical information
Loud ringtone and speaker
SOS Button for emergencies
Lanyard
Services included in the NDIS Package
Turn your KISA Emergency Device into the ultimate personal health device.
KISA GPS Tracking Service
KISA Shield
Never worry about your loved ones getting lost again!
KISA Emergency Devices feature built-in GPS tracking which means that you always know where your loved ones are, especially if they are at risk of wandering or getting lost.
Comes Included With NDIS Package
Never worry about your loved ones getting lost again!
KISA Emergency Devices feature built-in GPS tracking which means that you always know where your loved ones are, especially if they are at risk of wandering or getting lost.
KISA Shield allows you to black or white list numbers to prevent scams, abuse or aggressive salespeople.
KISA Shield keeps your loved ones safe from phone scams, spammers and telemarketers.
Recommend Services for the Blind or Vision Impaired
Turn your KISA Emergency Device into the ultimate personal health device
5 Daily KISA Reminders Service
10 Daily KISA Reminders Service
Stay connected and safe with KISA Reminders
For only $272.76 a year, you can send up to 5 reminders a day to your loved ones. Whether it’s for health, appointments, or daily tasks, KISA Reminders will help you and your family live better and easier.
Never worry about your loved ones getting lost again!
KISA Emergency Devices feature built-in GPS tracking which means that you always know where your loved ones are, especially if they are at risk of wandering or getting lost.
KISA Shield allows you to black or white list numbers to prevent scams, abuse or aggressive salespeople.
KISA Shield keeps your loved ones safe from phone scams, spammers and telemarketers.
KISA's Two Life-Saving Products
KISA Emergency Communication Device
The KISA NDIS Package offers support for individuals with physical and intellectual disabilities.
The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the touch of a button.
The KISA Emergency Communication Device is designed to help individuals who struggle to use other more complicated devices.
Additional features, such as KISA GPS tracking, KISA Shield and KISA Reminders, provide added safety and security.
KISA Personal Alarm
The KISA NDIS Package offers support for individuals with physical and intellectual disabilities.
The KISA Personal Alarm is large enough to hold, light enough to carry and easy to use in case of emergency.
The KISA Personal Mobile Alarm can reach one person quickly in an emergency situation.
Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.
Do you have more questions?
KISA Phone is an easy to use phone that has large tactile buttons with clear text or photos, a dedicated SOS button for emergency services, and no confusing screen, digital menus or dialpad in sight. It only calls to pre-programmed numbers that are set by the user or their family. Each KISA Phone is made to order and works on any 2G/3G/4G network.
The KISA Phone was designed for the use of anyone who struggles with modern mobile technology: people who have never used a mobile phone, who struggle with navigating the menu system of conventional phones, or people who suffer from physical or mental disabilities that make them unable to use the mobile phones currently in the market.
The KISA Phone is also a perfect starter phone for children, as it does not have gaming features, or access to the internet. The KISA phone can only dial pre-programmed numbers, preventing your child from dialling unauthorised numbers.
The GPS features of the KISA phone make it a safe phone for both young children and elderly relatives suffering from Alzheimer’s. The KISA phone was designed in collaboration with Vision Australia, and comes in bright colours with optional raised buttons and can also be printed in Braille, making it ideal for the vision impaired.
KISA Phone is a simple mobile phone that can be very useful for people with poor or low vision. It has large tactile buttons that can be customised with clear text or photos that make it easy to recognise the contacts. It does not have a screen and keypad that can be hard to see or use, but a simple physical interface with a few buttons. It also comes in different languages and colour schemes, including a Braille version for those who are blind. It has an SOS button that can call emergency services and send out a preset SMS to an authorised number in case of need. It also has a GPS tracking service that can help locate the user in case of emergency or need, which can be accessed by only nominated people. KISA Phone is designed to make phone calls simple and accessible for people with poor or low vision.
A combination of easy-to-push buttons, and personalised settings, helps customise the KISA Phone to the user’s individual needs.
The large, tactile, easy-to-see buttons, lack of a confusing menu, and clearly labelled call/end call buttons make it less confusing for people who struggle with current mobile technology.
All numbers are pre-programmed, and contact buttons can be labelled with a picture, making it usable even to people who are not able to read.
You can call your friends and family with a single button. Each button on the KISA Phone has a clear text or photo label of the person you want to call. Just press the button and the phone will dial the number for you.
You can use the dedicated SOS button on the back of the KISA Phone to call emergency services. The SOS button also sends a text message with your location to your emergency contacts.
The KISA Phone has a dedicated SOS button on the back panel which connects the user directly to emergency services.
The back panel can also be printed with emergency contacts, medical conditions, or allergies; information that can save a person’s life.
The GPS features of the phone also make it easier to locate a missing child or an elderly relative.
You can charge your KISA Phone using the charger and cradle that are included in the package. The battery life of your KISA Phone depends on how often you use it and the network coverage in your area. On average, the battery lasts up to 10 days on standby and up to 3 hours of talk time.
The KISA Phone is 59mm wide, 114mm tall, and weighs only 95 grams. This makes it comfortable to handle and carry around, even on a lanyard around your neck.
You can customize your KISA Phone by choosing the number and layout of buttons, the text or photo labels, the color and design of the case, and the language and voice of the phone.
You can also add your critical information such as medical conditions, allergies, medications, etc. to the back of the phone.
To update the phone numbers on your KISA Phone, you have two options:
- Log in to your MyKISA portal or MyKISA app and make the changes online
- Call the support team at 1300 557 453 and ask them to do it for you
However, once your KISA Phone is manufactured, the names and photos on the buttons are fixed and cannot be changed by yourself. If you want to change them later, you will need to:
- Send the KISA Phone back to our office
- Pay a fee for us to remanufacture it with the new names and photos
You can sign up for a KISA plan online, or by calling 1300 557 453. The benefits of a KISA plan include no contract, and no hidden fees.
Depending on the plan you choose, you may enjoy unlimited calls to pre-programmed numbers, GPS Tracking service, KISA Shield for call filtering and anti spam protection, and KISA Reminders for medication and appointment notifications.
Plus, you will always have access to Melbourne-based quality support.