KISA Emergency Communication Device
KISA's innovative solutions help seniors and people with disabilities stay safe and independent
KISA Organisation Package provides assistance for people with physical and intellectual challenges
KISA offers Two Life-Saving products to cater to the different needs of older Australians: the Personal Alarm and the Emergency Communication Device
The KISA Personal Mobile Alarm can reach one person quickly in an emergency situation
The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the touch of a button
The KISA Emergency Communication Device is designed to help individuals who struggle to use other more complicated devices
Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security
Government funding available for KISA
KISA is a provider of assisted living technologies that support care, safety and monitoring for people who need them. We offer smart technology solutions such as home care communication devices, active GPS tracking and personal safety alarms.
These devices allow remote patient monitoring, which reduces the workload for carers and staff and provides discreet and convenient solutions for the user. KISA is supported under various government funding schemes.
KISA's Two Life-Saving Products
The KISA Organisations Package offers support for individuals with physical and intellectual disabilities.
The KISA Emergency Communication Device also features mechanical buttons and high contrast colours. It can also reach multiple people with the touch of a button.
The KISA Device is designed with simplicity in mind, helping those individuals who struggle to use other, more complicated devices.
Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.
The KISA Organisations Package offers support for individuals with physical and intellectual disabilities.
The KISA Personal Alarm is large enough to hold, light enough to carry and easy to use in case of emergency.
The KISA Personal Mobile Alarm can reach one person quickly in an emergency situation.
Additional features such as KISA GPS tracking, KISA Shield and KISA Reminders provide added safety and security.
KISA gives you the ability to reach out in case of an emergency
KISA is designed to help people with various physical limitations, with large, easy to press mechanical buttons for people with limited dexterity
KISA was developed with large, easy to read print, high contrast colours, a dedicated emergency services button, and customisable raised tactile buttons and rubber bumps
KISA can also be manufactured with Braille text on the buttons for easy recognition by the visually impaired. Each button is limited to maximum of 3 Braille characters
KISA is also designed for people with wide range of cognitive problems and brain disorders. It is so simple to use that getting in touch with your loved ones is as simple as pressing one button
KISA Emergency Communication Device vs KISA Personal Alarm Which one will you choose?
| KISA Emergency Communication Device |  Compare | KISA Personal Alarm |
|---|---|---|
| 10 | Number of Buttons | 1 |
| Front and Back | Customisation | Back Only |
| Yes | Custom Design | Yes |
| Yes | Remote Control | Limited |
| Included | KISA Shield | Included |
| Included | Reminders | Optional |
| Included | GPS Tracking | Included |
| Unlimited | Usage | Unlimited |
| Fixed | Annual Cost | Fixed |
Services Included with Your Organisation Package
Transform your KISA Emergency Device into a powerful health companion
KISA GPS Tracking Service
KISA Shield
Never worry about your loved ones getting lost again!
KISA Emergency Devices feature built-in GPS tracking which means that you always know where your loved ones are, especially if they are at risk of wandering or getting lost.
Never worry about your loved ones getting lost again!
KISA Emergency Devices feature built-in GPS tracking which means that you always know where your loved ones are, especially if they are at risk of wandering or getting lost.
KISA Shield allows you to black or white list numbers to prevent scams, abuse or aggressive salespeople.
KISA Shield keeps your loved ones safe from phone scams, spammers and telemarketers.
Recommended Services for Your Organisation Package
Turn your KISA Device into the ultimate personal health device.
5 Daily KISA Reminders Service
10 Daily KISA Reminders Service
Stay connected and safe with KISA Reminders
For only $300 a year, you can send up to 5 reminders a day to your loved ones. Whether it’s for health, appointments, or daily tasks, KISA Reminders will help you and your family live better and easier.
Stay connected and safe with KISA Reminders
For only $300 a year, you can send up to 5 reminders a day to your loved ones. Whether it’s for health, appointments, or daily tasks, KISA Reminders will help you and your family live better and easier.
Get more peace of mind with KISA Reminders
For $480 a year, you can send up to 10 reminders a day to someone you care about. No matter what they need to remember, KISA Reminders will deliver it with a simple and easy-to-use service.
Smart & Accessible
Download the MyKISA app to track the location of a KISA Emergency Device user and make changes to the phone settings
Supporting aged care with unique solutions
KISA has been specifically designed for the elderly who need a simple and reliable way to stay in touch with their family, friends and carers. For many of our customers using ordinary communication devices that are available on the market is simply not practical.
KISA was created with the help of organisations like Vision Australia, Guide Dogs Australia and Dementia Australia, who understand the challenges and needs of the elderly with various limitations, illnesses or injuries.
With input from specialists in the field, KISA has developed two unique devices that suit different needs and preferences. Both devices include large mechanical buttons, large easy to read print, dedicated emergency services button and the ability to reach out for help with the press of just one mechanical button.
Having the ability to get reliable Active GPS tracking information 24/7 provides a sense of security knowing that your loved one is safe.
With twelve designs to choose from, KISA can accommodate most individual tastes and needs. Whether you struggle to read or use ordinary devices with screens and digital menus, or you prefer a simple and sleek device personal alarm with 2 solid colours, KISA has you covered. The large sized font used on the device also helps many users navigate the contact buttons easily and effectively so they can confidently reach out to the right contact when needed.
Having the ability to display images as contacts gives our clients confidence in knowing who they’re contacting without having to necessarily read the contacts on the buttons. For those who only need to contact one person, we have a device personal alarm that has a single button with large text that says press for help. Remembering a face, an image or a word is all it takes for the customer to be able to reach out to the right contact and at times it makes all the difference in case of emergency.
Do you have more questions?
KISA Emergency Communication Device is a simple and easy-to-use device that allows you to call up to 10 contacts or emergency services with a press of a button.
It also has GPS tracking, loud speakerphone, and optional reminder service.
The KISA Emergency Communication Device is a simple and accessible mobile device for anyone who struggles with modern technology.
It is ideal for people who have never used a mobile device, who find conventional devices too complicated, or who have physical or mental disabilities that limit their use of other devices.
The KISA Emergency Communication Device only calls pre-programmed numbers, ensuring that the user can always reach their trusted contacts.
It also has GPS features that enhance the user's safety and security.
The KISA Emergency Communication Device was designed in collaboration with Vision Australia and has a colourful and customisable design.
It can also be printed in Braille, making it suitable for the vision impaired.
A combination of easy-to-push buttons, and personalised settings, helps customise the KISA device to the user’s individual needs.
The large, tactile, easy-to-see buttons; lack of a confusing menu; and clearly labelled call/end call buttons make it less confusing for people who struggle with current mobile technology.
All numbers are pre-programmed, and contact buttons can be labelled with a picture, making it usable even to people who are not able to read.
You can reach out to your friends and family with a single button. Each button on the KISA Emergency Communication Device has a clear text or photo label of the person you want to call.
Just press the button and the Emergency Communication Device will dial the number for you.
The KISA Emergency Communication Device has a dedicated SOS button on the back panel which connects the user directly to emergency services.
The back panel can also be printed with emergency contacts, medical conditions, or allergies- information that can save a person’s life.
The GPS features of the Emergency Communication Device also make it easier to locate a missing child or an elderly relative.
You can use the dedicated SOS button on the back of the Emergency Communication Device to call emergency services.
The SOS button also sends a text message with your location to your emergency contacts.
KISA Emergency Communication Device is ready to use out of the box. To use KISA Emergency Communication Device, you just need to press the button that corresponds to the contact or service you want to call.
The device will automatically dial the number and put it on speakerphone. You can also press the SOS button to call 000 or the emergency contact of your choice.
You can charge your KISA phone using the charger and cradle that are included in the package. The battery life of your KISA Phone depends on how often you use it and the network coverage in your area.
On average the battery lasts up to 10 days on standby and up to 3 hours of talk time.
To update the phone numbers on your KISA Phone, you have two options:
• Log in to your MyKISA portal or MyKISA app and make the changes online
• Call the support team at 1300 557 453 and ask them to do it for you
However, once your KISA Phone is manufactured, the names and photos on the buttons are fixed and cannot be changed by yourself. If you want to change them later, you will need to:
• Send the KISA Phone back to our office
• Pay a fee for us to remanufacture it with the new names and photos
KISA Emergency Communication Device has over a 100 different settings that you can customise according to your preferences and needs.
You can change the settings online by logging in to in to your MyKISA portal or MyKISA app
To get support or assistance for KISA Emergency Communication Device
• You can visit the FAQ section on the website
• Call the customer service team at 1300 557 453
• Email the customer service team at info@kisaphone.com.au
You can also check out the user guide, video tutorials, and testimonials on the website.